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Store Team Lead

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Dublin, Dublin City, Ireland beBeeCustomer Full time €35,000 - €55,000
Customer Experience Leader

At the forefront of our store's success, you will create unforgettable customer experiences that set us apart. With a passionate team by your side, lead with energy and purpose to craft a welcoming and inspiring store environment that drives results.

Your leadership ensures every customer feels valued and understood, while your focus on operational excellence brings the brand to life on the shop floor.

  • Deliver exceptional customer service through expert advice, strong product knowledge, and engaging store experiences.
  • Collaborate with Store Managers to maximise department performance based on sales data analysis.
  • Lead and motivate Sales Advisors to consistently meet service and presentation standards.
  • Support recruitment efforts and ensure effective onboarding and training for new team members.
  • Identify and nurture future talent, contributing to development plans that support team growth.
  • Oversee daily store operations, ensuring efficiency and alignment with brand standards.
  • Represent the brand as a true ambassador, delivering outstanding experiences for every customer.
Key Qualifications
  • Customer Focus: You genuinely enjoy engaging with customers and lead by example in delivering outstanding service.
  • Product Passion: You have a genuine interest in our products and love sharing that enthusiasm with customers.
  • Eager to Learn: Open to feedback and actively seek out opportunities for personal and professional growth.
  • Excellent Communication: Clear, confident, and empathetic in both customer and team interactions.
  • Team Leadership: Proven ability to organise and motivate teams in fast-paced environments to deliver high service standards.
  • Coaching & Development: Experienced in giving constructive feedback and supporting others to grow and improve.
  • Adaptability & Flexibility: Embraced change and responded quickly to customer feedback, stock levels, and operational updates.
  • Operational Excellence: Maintained high standards in store presentation and operations, contributing to positive customer feedback and increased sales.
Additional Information

This is a full-time position with a contract of 39 hours per week. Please apply by sending in your CV as soon as possible.

Benefits

We offer attractive benefits and valuable development opportunities. As a member of our team, you'll enjoy a range of perks, including a discount across all brands and access to our Incentive Program designed to reward your contributions and support your growth within the company.

Inclusion & Diversity

We believe in fostering inclusive, diverse, and equitable workplaces across our organisation. We consider all dimensions of diversity throughout our recruitment process to ensure our workforce reflects the richness of the communities we serve.