Enterprise Support Specialist

1 week ago

Dublin South, Ireland beBeeTechnical Full time €60,000 - €85,000
Enterprise Support Specialist

We are seeking a highly skilled Enterprise Support Specialist to join our team.

The ideal candidate will possess strong technical expertise, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Our Enterprise Solution provides a comprehensive platform for managing complex systems and delivering high-quality support to customers worldwide.

This is an exciting opportunity for a talented individual to contribute to the growth and success of our business.

The successful candidate will be responsible for:

  • Providing technical support to enterprise customers through various communication channels.
  • Collaborating with cross-functional teams to resolve customer issues and improve overall service delivery.
  • Developing and maintaining in-depth knowledge of our products and services.
  • Identifying opportunities for process improvements and implementing changes to enhance customer experience.
Requirements

To be considered for this role, applicants must have:

  • A degree in Engineering, Computer Science, or related field.
  • At least 2 years of programming experience.
  • Experience working in a fast-paced environment and communicating effectively with stakeholders at all levels.
  • Excellent analytical and problem-solving skills.
  • Ability to work independently and as part of a global team.
Preferred Qualifications

Candidates with the following qualifications will be given preference:

  • Experience working autonomously and prioritizing tasks with minimal supervision.
  • Proven track record of collaborating and communicating effectively across a global team.
  • Knowledge of large-scale enterprise system development and the full web stack.
  • Experience with process change management and time management.

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