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Technical Support Specialist
2 weeks ago
This position requires a skilled technical support specialist to provide on-site support for hardware and software across various sites. The ideal candidate will have experience with troubleshooting, installing, and maintaining desktop/notebook configurations.
Responsibilities:
- Troubleshoot and resolve product performance problems.
- Install, maintain, and optimize desktop/notebook configurations at customer sites.
- Perform maintenance and repair services.
- Ensure customer satisfaction by advising customers on preventive maintenance and configurations that may impact product performance.
Requirements:
- 5+ years of relevant experience.
- Proficient in Windows operating system environment; knowledge of Linux/Unix operating systems may be required.
- A+ desktop or equivalent skill set is required; additional certifications for various hardware platforms may be required.
About the Role:
This is an exciting opportunity to work as a technical support specialist in a dynamic team environment. As a member of our team, you will have the chance to work with cutting-edge technology and develop your skills in a fast-paced industry.
About Us:
We are a global leader in business and technology services, dedicated to helping clients innovate, optimize, and transform for long-term success. Our diverse team of experts works together to deliver exceptional results and drive innovation in the industry.