Highly Motivated Customer Service and Sales Coach Wanted

4 days ago


Dublin, Dublin City, Ireland beBeeCustomerService Full time €45,000 - €60,000
Customer Service and Sales Coach

We are looking for a highly motivated Customer Service and Sales Coach to join our team at Dublin Airport. As a key leader in our frontline operations, you will be responsible for driving customer satisfaction and revenue growth through effective sales coaching and team leadership.

About the Role:
  • Promote and sell our products and services, meeting or exceeding personal sales targets.
  • Cultivate staff to enhance sales techniques and achieve station revenue goals.
  • Maintain exceptional customer service standards on the frontline.
  • Coach and mentor team members to boost skills, accountability, and overall performance.
Key Responsibilities:
  1. Develop and execute strategies to drive sales growth and improve customer engagement.
  2. Foster a positive and productive work environment that encourages teamwork and open communication.
  3. Mentor and train staff to ensure they have the necessary skills and knowledge to deliver excellent customer service.
  4. Work closely with Station Management to optimize vehicle availability and meet demand.
  5. Monitor and analyze performance metrics to identify areas for improvement.
Requirements:
  • A proven track record of success in sales and customer service.
  • Excellent leadership and coaching skills.
  • Ability to work independently and as part of a team.
  • Strong organizational and time management skills.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.
Benefits:
  • Competitive salary.


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