Capacity Optimization Specialist
3 days ago
Company Overview
ServiceNow is a global leader in delivering innovative AI-enhanced technology solutions, empowering over 8,100 customers worldwide.
The company's intelligent cloud-based platform seamlessly connects people, systems, and processes, enabling organizations to work smarter, faster, and more efficiently.
Job DescriptionWe are seeking a skilled Capacity Engineer to join our team. As a Capacity Engineer, you will collaborate with a diverse team of engineers to deploy, maintain, and manage the capacity resources of the ServiceNow platform and infrastructure globally.
Your primary responsibilities will include:
- Ensuring optimal performance of the ServiceNow platform and infrastructure
- Lifecycle management of capacity resources, including deployment and maintenance
- Identifying and resolving potential issues in a timely and efficient manner
You will be required to work independently and as part of a team, leveraging your expertise to drive a culture of intolerance to manual activity and deliver scalable solutions.
Required Skills and QualificationsTo succeed in this role, you must possess:
- Experience in integrating AI into work processes, decision-making, or problem-solving
- Good knowledge of CentOS/Red Hat Linux
- Networking skills, IP addressing, and routing
- Ability to troubleshoot multiple complex technical issues
- Working knowledge of networking/server architecture and hardware
- Excellent communication, time management, and interpersonal skills
- Strong documentation skills with emphasis on technical processes and standards
We offer a competitive salary, supportive teams, and opportunities for professional growth with a forward-thinking organization. Our benefits package includes:
- Competitive salary
- Supportive teams
- Opportunities for professional growth
- Generous parental leave programs
- Childcare and caregiving benefits
- A learning experience platform built using our own technology
- Tuition reimbursement program
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