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Pre-Sales Solutions Consultant

1 week ago

Dublin, Dublin City, Ireland GLORY Full time

About the Role

The Pre-Sales & Solutions Specialist plays a critical role in supporting the Irish Sales Team, Customer Helpdesk, and Field Service Engineers at GLORY Global Solutions. As a key member of our team, you will be responsible for providing technical support, designing solutions, and escalating technical issues.

Key Responsibilities

  • Technical Support
  • Solution Design and Development
  • Product Testing and Quality Assurance
  • Documentation and Knowledge Sharing
  • Training and Capacity Building
  • Problem Analysis and Escalation
  • Process Improvement and Optimization
  • Team Collaboration and Liaison

Requirements

  • Experience in electro-mechanical hardware and software support.
  • Strong communication and interpersonal skills.
  • Computer literacy and analytical problem-solving skills.
  • Certificate/Diploma/ Degree in electro-mechanical engineering or related field.