Technical Innovation Specialist

3 days ago

Dublin, Dublin City, Ireland beBeeConsultant Full time €80,000 - €100,000
Accelerate Business Transformation with Impact

We are seeking an experienced Technical Accelerator Consultant to join our team in Dublin, Ireland. As a key member of our global customer success organization, you will play a critical role in helping customers unlock business value and accelerate the adoption of our products.

Your primary responsibility will be to deliver our technical accelerators to complex, large enterprise customers remotely. This includes preparing client-facing and internal deliverables, identifying process improvement opportunities, guiding best practices development, and mentoring junior team members.

You will also be responsible for engaging with customers' requests in Impact, including scoping of the level of effort, fulfilling business requirements, and resolving customer escalations. Additionally, you will demonstrate our product capabilities, both standard and tailored to customer needs.

A successful candidate will have significant experience in leveraging AI technology to drive business outcomes, as well as proven technical and business process experience in leading the development and delivery of ServiceNow solutions in client environments.

About the Role:

  • Deliver technical accelerators to complex, large enterprise customers remotely
  • Prepare client-facing and internal deliverables
  • Identify process improvement opportunities and guide best practices development
  • Mentor junior team members
  • Engage with customers' requests in Impact
  • Demonstrate product capabilities

What We Offer:

  • A dynamic and challenging work environment
  • The opportunity to work with a talented team of professionals
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off
  • The chance to make a meaningful impact on our customers' businesses

How to Apply:

  1. Submit your resume and cover letter through our online application portal
  2. Participate in a phone or video interview with a member of our recruitment team
  3. Complete a skills assessment and presentation to showcase your expertise

Additional Information:

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to employees depending on the nature of their work and their assigned work location.

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