
Team Lead Position
2 weeks ago
Cultivate Your Leadership Skills
You will manage the day-to-day operations of your branch, develop your team to support and deliver strong commercial performance through optimizing customer segmentation strategy, sourcing new business development opportunities, and increasing customer acquisition while maintaining positive relationships with existing customers.
- Leadership Development: Help shape your branch's future by taking initiative, sharing ideas, and collaborating directly with senior leadership.
- Community Engagement: Join initiatives to support local businesses and contribute to charitable causes that make a difference in the communities we serve.
- Dynamic Work Environment: Every day is different as you lead a diverse team passionate about providing outstanding service and creating lasting relationships with customers.
- Innovative Culture: Drive digital transformation and lead your team in delivering seamless banking experiences for customers.
- Recognition & Rewards: Celebrate achievements and foster a culture of appreciation through our employee VIP program.
Responsibilities:
- Lead, motivate, and develop customer experience and customer adviser teams.
- Build customer engagement by embedding an ethos of service excellence within the team.
- Optimize your branch's commercial performance through business development, lead generation, and financial planning.
- Manage the risk and controls agenda of the branch to ensure regulatorily compliant practices.
- Foster a customer-centric culture by ensuring exceptional service delivery and relationship building.
- Implement strategies to enhance branch operations and efficiency.
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