Account Management Specialist
3 days ago
Klaviyo Inc. Overview:
Klaviyo empowers creators to own their destiny by making first-party data accessible and actionable like never before.
We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond.
To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers.
About the Opportunity:
We're looking for a talented Account Management Specialist - Partnerships to join our team and play a key role in supporting our agency partnerships.
The ideal candidate will have 2+ years of experience in partnerships, channel, account management, sales, or commercial customer success roles within SaaS (preferably in MarTech or working with eCommerce-focused accounts).
The successful candidate will be responsible for managing a portfolio of partner relationships, developing and implementing scalable strategies to drive growth across high-volume partners, and leading referrals and co-selling efforts.
Key Responsibilities:
- Develop and implement scalable strategies to drive growth across high-volume partners, focusing on a quarterly list of 20 high-potential agencies to deliver outcomes
- Build and manage a lead referral pipeline between Klaviyo and your partners, identifying co-selling opportunities to drive mutual success
- Articulate the value of Klaviyo's platform, differentiating it from competitors and demonstrating how it can improve partners' profitability and business outcomes
- Collaborate cross-functionally with marketing, sales, and product teams to educate partners on platform enhancements and support their integration into their offerings
Requirements:
- Experience: 2+ years in Partnerships, Channel, Account Management, Sales, or Commercial Customer Success roles within SaaS (preferably in MarTech or working with eCommerce-focused accounts)
- Skills: Exceptional influencing and relationship-building abilities across all levels of seniority, with the capacity to navigate complex organizational structures
- Languages: Fluent in English (written and verbal). Bilingual French - additional fluent Spanish and/or Italian a bonus
- Mindset: Collaborative, strategic thinker with a creative approach to problem-solving. Passionate about building strong partnerships and delivering value
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