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Critical Applications Specialist
2 weeks ago
A pivotal role in ensuring the seamless operation of critical business applications underpinning the Lending business.
Key Responsibilities:- Maintain reliability of key business applications used by Lending division.
- Respond promptly to incidents, ensuring swift resolution and stakeholder awareness at every step.
- Foster collaborative approach to problem-solving with colleagues across locations.
- Participate in change management processes, liaise with vendors for software updates or escalations, contribute to testing new enhancements, and maintain records of all activities.
- Formal education in IT, Business Information Systems, or Finance is desirable.
- Ability to apply analytical thinking when evaluating complex technical issues.
- Comfortable navigating vendor-supplied platforms and internally developed solutions powered by SQL.
- Familiarity with ITIL frameworks ensures adherence to best practices when handling incidents or changes.
