Hotel Front Office Leadership Position

3 days ago

CarrickonShannon, County Leitrim, Ireland beBeeInterpersonal Full time €40,000 - €60,000
Front Office Management Opportunity

We are seeking an experienced Front Office Manager to lead our Front Office team in delivering exceptional guest experiences.

Key Responsibilities:
  • Develop and implement Standard Operating Procedures (SOPs) for optimal operational efficiency.
  • Oversee arrival and departure procedures to ensure seamless guest transitions.
  • Manage reservations calls with a focus on delivering exceptional guest care.
  • Attend strategic meetings, including the Morning Stand Up and weekly Head of Department meeting.
  • Collaborate with Accommodation to ensure timely room allocation.
  • Promote hotel services and local attractions to guests.
  • Maintain accurate records and administration in the department.
  • Lead the recruitment and training of new team members.

Essential Requirements:

  • Previous experience as Assistant Front Office Manager is required.
  • Proficiency in Front Office Systems.
  • Excellent written and spoken English skills.
  • Strong interpersonal, organizational, and communication skills.

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