Business Operations Specialist

6 days ago

Cork, Cork, Ireland beBeeClient Full time €50,000 - €70,000
Job Summary">

Business Operations Specialist

As a key member of our team, you will serve as the primary point of contact for new clients during the implementation phase. Your expertise will be instrumental in ensuring seamless onboarding and delivery of exceptional client experiences.

Working closely with various stakeholders, you will utilize your analytical skills to drive business growth opportunities. By fostering strong relationships with clients and internal partners, you will contribute significantly to the development and execution of innovative solutions that enhance our operations.

Key Responsibilities:

  • Develop and manage portfolios of companies operating employee share plans within a collaborative framework.
  • Engage with customers/clients on operational transactions and related data files for their share plan program; execute timely processing of operations, data management, reconciliation, processing, reporting, and problem-solving.
  • Organize, develop, and maintain procedural and process documentation related to client programs to ensure accurate transaction processing and minimize risk.
  • Assist in identifying new system tools and enhancements to existing systems.
  • Implement projects to enhance business operations and act as a point of contact for client accounts during the implementation phase.
  • Build and maintain excellent relations with key business partners.
  • Identify and propose innovative client solutions and support internal activities as well as assist with IT support (e.g., Single Sign-On features / Reporting Module enhancements).

Required Qualifications:

  • Excellent communication skills – written and verbal.
  • Ability to solve problems and adapt.
  • Stakeholder and project management skills.
  • Proven numeric, financial analysis, documentation, and procedural skills.
  • Exceptional computer skills including Microsoft Excel and Word.
  • Demonstrate commercial acumen with the ability to be innovative and proactive.
  • Ability to prioritize and adhere to tight deadlines.

Preferred Qualifications:

  • Bachelor’s degree in Business/Finance or equivalent experience preferred.
  • Experience in Share Plan or similar industry desirable but not required.

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