Box Office Operations Manager
6 days ago
Box Office Operations Manager
About the RoleWe are seeking an experienced and customer-focused individual to oversee the smooth operation of our Box Office. This key role requires excellent communication skills, attention to detail, and a passion for delivering exceptional customer service.
Main Responsibilities- Manage ticket sales and refunds in a timely and efficient manner, ensuring customer satisfaction.
- Support the Box Office team with day-to-day tasks, including group bookings, reporting, and issuing agency tickets.
- Provide detailed information about facilities, events, and activities to customers, ensuring accuracy and familiarity with all relevant details.
- Supervise the sales team during peak periods, ensuring seamless customer experience.
This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering outstanding results. If you have excellent people skills, are able to multitask, and thrive under pressure, we would love to hear from you
Key Skills- Excellent communication and customer service skills
- Ability to work well under pressure and manage multiple priorities
- Strong organizational and time management skills
- Knowledge of ticketing systems and processes
As a valued member of our team, you will receive comprehensive training and support to help you succeed in this exciting role. We offer a competitive salary and benefits package, as well as opportunities for career development and growth.
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