Dynamic Customer Contact Role
5 days ago
We are seeking a confident and ambitious individual to join our team in a dynamic customer contact role.
This is an exciting opportunity to work with a training company in the Dublin area, where you will use your initiative to book courses.
The role involves sales, as well as assisting to develop and market content, so if you have previous administrative experience with strong attention to detail and excellent communication skills, this could be the perfect role for you.
The ideal candidate will be vibrant, happy to work in a busy environment and deal with potential clients while working towards targets.
Key Responsibilities:
- Sending course literature and brochures out through email
- Updating and maintaining customer databases
- Outbound customer emails and calls to market upcoming training courses
- Inputting into design and development of professional training courses
- Customer account management
- Assisting and liaising with other departments in handling customer requests and needs
- Developing and marketing content
Required Skills and Qualifications:
- Good communication skills – both written and verbal
- Sales-focused with experience
- Previous administrative experience with strong attention to detail
- Ability to work under pressure
- Ability to multitask
- Ability to use own initiative and make decisions
Benefits:
This is an excellent opportunity for career advancement, with a performance-related bonus and potential to develop the role further.
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