Customer Contact Executive

5 days ago

Dublin, Dublin City, Ireland Southside Personnel Full time

Are you ambitious?
Do you want to join a dynamic Training company in the Dublin 18 area?
This company offers unique courses for professionals and executives in Healthcare, Building Industry, Business & Management, Environmental and Law.
They are the leaders in the training world because they talk to their clients, research their needs, and consult with professionals weekly to ensure they receive the maximum relevant training, presented in short course format.
Role:
Due to expansion we are recruiting a confident, enthusiastic, highly motivated individual.
In this job you will use your initiative to work with the training team and book courses.
This role will involve sales but also assisting to develop and market content.
Duties:
Sending course literature, brochures, campaign material out through email
Update and maintain customer database
Outbound customer emails and calls to market upcoming training courses
Input into design and development of a wide range of professional training courses
Customer Account Management
Assist and liaise with other departments in handling customer requests and needs
Develop and market content
Potential to develop role
Performance related bonus
Skills Required:
Good Communication Skills – Both Written & Verbal is essential
Sales focused with experience
Previous administrative experience with strong attention to Detail
Ability to work under pressure
Ability to multitask
Ability to use own initiative and make decisions
This job will suit someone who is vibrant, happy to work in a busy environment and deal with potential clients while working towards targets.
Min 3 years previous sales /content/marketing experience is required.
Salary : €40k with 2.5k performance related bonus.
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