Administrative & Customer Support Executive

5 days ago

Dublin, Ireland The Lunch Bag Full time

Location: Nenagh HQ
Hours: Monday - Friday, 8:00am - 4:30pm
The Lunch Bag is Ireland’s leading school meals provider, delivering over 100,000 healthy lunches to children every day. We’re now looking for an Administrative & Customer Support Executive to join our friendly team in Nenagh.
In this role, you’ll be the first point of contact for parents, answering queries about our lunches and our app. You’ll also provide vital admin support to keep things running smoothly at HQ. You’ll need to be confident in writing clear, professional emails, able to defuse situations with empathy, and enjoy helping people.
We’re not just after skills - we want someone who’ll be a great fit for our team: reliable, positive, and sound.
What you’ll do:
Answer parent queries by phone and email.
Provide support on how to use our app.
Handle issues calmly and professionally.
Provide general admin support to the HQ team.
What we’re looking for:
Strong written and verbal communication skills.
Previous experience using Microsoft Office, particularly Excel.
Patience and problem-solving ability.
A team player who brings good energy to the workplace.
What we offer:
Salary based on experience.
Free hot lunches every day.
23 days annual leave.
On-site parking.
A friendly and supportive team environment.
If this sounds like you, we’d love to hear from you.
Apply today and be part of The Lunch Bag family.

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