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Castle Hospitality Professional
2 weeks ago
Experience the Magic of a Legendary Castle
We are seeking an exceptional Receptionist to join our team in this incredible opportunity. Ashford Castle is a true icon of Irish heritage and a proud member of the Red Carnation Hotel Collection.
Beyond its grand stone gates lies an unforgettable experience. This 800-year-old castle offers award-winning luxury, exceptional dining, a world-class spa, and a passionate team dedicated to creating memorable moments.
- Manage all guest arrivals and departures with a friendly and efficient approach.
- Answer switchboard calls and effectively transfer calls to the correct extensions.
- Support the reservations team in completing reservations as required.
- Operate computerized systems for reservations, arrivals, and departures ensuring accurate and up-to-date information.
The ideal candidate should possess:
- A friendly and outgoing personality.
- Enthusiasm and flexibility (may need to work 5 days over 7 day period, inclusive of some weekends and Bank Holidays).
- Strong communication skills.
- Attention to detail.
- Literacy to work in Ireland.
- Ability to handle busy situations and manage workload effectively.
What benefits await you?
- Professional training and development opportunities.
- Discounted accommodation rates within our collection.
- Annual Staff Appreciation Party and other Employee Recognition Events.
- Heavily subsidized accommodation (subject to availability).
- Free meals on duty.
- Complimentary dry cleaning of business attire.
- Recommend friend and family bonus scheme.
- Two paid volunteering days each year.
- Holiday allowance increasing with length of service up to 25 days.
