
Retail Leadership Position
2 weeks ago
Job Overview:
Assistant ManagerThe Assistant Manager is a multifaceted role that requires strategic business acumen, operational expertise, and creative flair.
This dynamic individual will be responsible for driving sales growth, overseeing daily store operations, and leveraging their knowledge to enhance the customer experience through visual displays and product offerings.
They will also lead talent recruitment, training, engagement, and development, fostering a positive and inclusive work environment that encourages team members to excel in their roles.
Key Responsibilities:
- Customer Service: Provide exceptional customer service, ensuring a positive shopping experience for all customers.
- Sales Growth: Develop and implement strategies to drive sales growth, including merchandising, visual displays, and promotional activities.
- Channel Integration: Ensure seamless integration of online and offline channels, meeting customer expectations for convenience and speed.
- Store Operations: Oversee daily store operations, including inventory management, stockroom organization, and receiving/delivery procedures.
- Staffing and Scheduling: Recruit, train, and develop store staff, ensuring adequate staffing levels, accurate scheduling, and timely payroll processing.
- Training and Development: Design and deliver training programs to enhance employee skills and knowledge, promoting career advancement opportunities.
- Communication: Foster open communication among team members, customers, and stakeholders, resolving conflicts and addressing concerns in a professional manner.
- Asset Protection: Implement measures to prevent theft, damage, and loss of company assets, maintaining a secure store environment.
Benefits:
- Growth Opportunities: The role offers opportunities for career advancement within the organization.
- Inclusive Environment: Fosters an inclusive work environment that encourages diversity and promotes equal opportunities.
Requirements:
- Bachelor's degree in Business Administration or related field.
- Minimum 2 years of retail management experience.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment.
- Strong analytical and problem-solving skills.
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