
Retail Store Leadership Position
2 weeks ago
Serving as a retail leader, you thrive on delivering exceptional customer experiences and driving team success.
We seek a motivated and commercially minded professional to lead our flagship store in Dublin, Ireland. This role offers a fantastic opportunity to take ownership of a high-profile location and lead a passionate team committed to excellence.
About the Role:
- Develop and execute a robust sales plan to exceed revenue, conversion, and margin targets
- Lead and coach a high-performing team, creating a culture of accountability, growth, and continuous improvement
- Monitor daily store operations to ensure efficiency, customer satisfaction, and adherence to brand standards
- Report on performance metrics and develop actionable strategies to improve store results and consumer engagement
- Schedule team coverage effectively to ensure optimal staffing across opening hours
- Resolve customer issues with professionalism, while identifying and addressing recurring challenges
- Drive local brand activation strategies to increase foot traffic and community engagement
- Oversee recruitment, training, and development of store staff to support long-term growth and performance
- Maintain high standards in staff presentation, behavior, and alignment with brand values
Requirements:
- Demonstrated success in a retail or customer-facing leadership role
- Proven track record in hitting or exceeding direct-to-consumer sales targets
- Strong leadership qualities with the ability to mentor, motivate, and develop teams
- Excellent organisational, planning, and problem-solving abilities
- Comfortable with adapting to change and managing multiple priorities in a fast-paced environment
- Exceptional communication and interpersonal skills across all stakeholder levels
- Strong decision-making and conflict-resolution abilities
- Able to assess challenges quickly, prioritise actions, and follow through decisively
- Brings high energy, clear focus, and resilience, especially during busy or challenging periods
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