Enterprise Adoption Expert

3 days ago


Dublin, Dublin City, Ireland Servicenow Full time
Accelerating Customer Success

We are seeking an Enterprise Adoption Expert to join our Customer Excellence Group in Dublin, Ireland. In this role, you will drive customer success and platform adoption across EMEA by working closely with internal teams and stakeholders to identify opportunities, resolve issues, and differentiate our platform in the marketplace.

Your primary focus will be on facilitating business reviews and other strategic sessions to ensure alignment between customer needs and our solutions. Additionally, you will contribute to the Customer Excellence Group's thought leadership by developing case studies, customer success assets, and best practices.

  • Qualifications: Business-related degree preferred, 0-2 years work experience, passion for SaaS, and strong emotional intelligence and organizational skills.
  • Key Responsibilities: Facilitate business reviews and other strategic sessions to ensure alignment between customer needs and our solutions.


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