Enterprise Systems Specialist

3 days ago

Dublin, Dublin City, Ireland beBeeData Full time €40,000 - €60,000

Job Opportunity:

We are seeking a highly skilled and detail-oriented professional to support our business units in the maintenance and development of key business systems. This role will play a crucial part in ensuring data quality, user engagement, insights reporting, and best practice use across the team.

Responsibilities:

  • Act as a key point of contact for the businesses use of CRM, Resource Planning, and Strategy applications.
  • Monitor day-to-day system usage, ensuring data accuracy, adherence to processes, and alignment with business needs.
  • Collaborate with the business unit owner of each system to identify opportunities for improvement, new functionality, or enhanced reporting.
  • Support the lead systems administrator.
  • Maintain up-to-date and accurate CRM records through proactive data cleansing, stakeholder engagement, and continuous monitoring.
  • Hold regular check-ins with senior leaders and their teams to ensure timely updates to contact, project, opportunity, and stakeholder records.
  • Identify and resolve data gaps, duplications, or inconsistencies using agreed protocols.
  • Develop and maintain dashboards and detailed reports for leadership using CRM reporting tools.
  • Translate data into actionable insights and provide clear summaries that inform decision-making.
  • Respond to ad-hoc data requests and reporting needs from the leadership team.
  • Provide day-to-day CRM system support to divisional team members, including troubleshooting issues and escalating system bugs when required.
  • Ensure divisional adherence to internal CRM and data governance protocols.
  • Identify opportunities for automation or streamlining data-related workflows.
  • Deliver training and onboarding to new CRM users in the division.
  • Create and maintain user guides, quick-reference materials, and best practice documentation.

Requirements:

  • Minimum 2 years' experience working in a systems administration, CRM support, data management, or business analysis role.
  • Demonstrated experience using and supporting CRM platforms (e.g., Salesforce, Microsoft Dynamics, or equivalent).
  • Experience with MS Office suite including Excel (advanced), SharePoint, Teams, and PowerPoint.
  • Strong analytical mindset with attention to detail and a passion for data integrity.
  • Excellent communication skills – able to engage users across all levels of the business.
  • Ability to translate technical system insights into clear, actionable business updates.
  • Previous experience in a construction or engineering environment preferred.
  • Familiarity with business planning or resource management tools a plus.
  • Experience creating CRM dashboards and workflows highly beneficial.
  • Certification or diploma in business administration or a related field (e.g., Microsoft certification) is an advantage.
  • CRM-related training or qualification is an advantage.

 

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