
Visionary Leader: Director of Operations
3 days ago
As a key leader within our organization, you will oversee the daily operations related to Machine Labeling, Community Moderation, and Terms of Service enforcement. Your primary objective will be to foster a culture of continuous improvement, piloting new methods and collaborating with teams to adapt to moderation needs.
The Director of Operations will lead multidisciplinary teams across global sites, developing team members through assessment, feedback, and partnership. They will also influence product, IT, and marketing roadmaps through collaboration, ensuring that our organization stays ahead of the curve.
This is an excellent opportunity for a seasoned professional to take their leadership skills to the next level. If you are passionate about innovation and have a proven track record of success in achieving ambitious goals, we encourage you to apply for this role.
Key Responsibilities:- Lead multidisciplinary teams across global sites
- Develop team members through assessment, feedback, and partnership
- Influence product, IT, and marketing roadmaps through collaboration
- Identify opportunities for automation to improve efficiency and accuracy
- Maintain industry knowledge on products and services
- Encourage innovation from concept to implementation
- Work with executive teams to prioritize initiatives
- 10+ years managing teams
- 5+ years in a contact center environment
- Experience leading transformational change globally
- Proven success in achieving ambitious goals
We offer a diverse portfolio of games and experiences worldwide, fostering an environment of adaptability, resilience, creativity, and curiosity. We support our teams through leadership, learning opportunities, and a comprehensive benefits program that promotes overall well-being.
We value diversity and inclusion, striving to create a welcoming environment for both our team and our players. If you are creative, proactive, efficient, curious, collaborative, leadership-oriented, passionate, and strategic, then we encourage you to apply for this role.
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