
Operational Support Specialist
7 days ago
This is a highly organized and proactive role that supports the smooth functioning of day-to-day operations. The ideal candidate will excel in fast-paced environments and be committed to operational excellence.
- The primary goal is to provide exceptional support to field personnel, ensuring their travel arrangements are made promptly.
- Close collaboration with field personnel and managers is essential for effective arrangement and communication of travel plans.
- Demonstrate adaptability when arranging travel plans, which may require urgent action.
- Serve as the central point of contact for queries related to travel, project briefings, operations procedures, and assigned projects.
- Maintain good working relationships with customers, field engineers, and operations managers.
- Ensure the accuracy and efficiency of operations databases, systems, end-user files, travel logs, customer records, feedback forms, and timesheets.
- Adhere to internal processes and control systems, striving to improve operational systems and processes.
- Process travel invoices, expenses, and timesheets for invoicing packs in a timely manner.
Key aspects of this role include:
Essential Skills & Qualifications- A third-level qualification or relevant experience is required.
- A proactive self-starter with excellent time management skills, capable of juggling multiple tasks without compromising quality.
- Excellent interpersonal and communication skills, dedicated to providing high-level service.
- Possess excellent proficiency in Microsoft Office suite.
- Candidates must have the right to work in Ireland at the time of application.
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