Expert Client Advocate

6 days ago

Dublin, Dublin City, Ireland beBeeClientService Full time €75,000 - €105,000
Client Service Specialist Role
The primary goal of this position is to provide exceptional client service by performing the broking role for a portfolio of clients and supporting the business in achieving its objectives. Our key objectives are centered around delivering excellent client service, financial performance, people development, and operational excellence.

We provide innovative insurance solutions for our clients, relying on our expertise and market knowledge to craft strategies that quantify, mitigate, and transfer risk. Our clients trust us to offer tailored approaches that meet their unique needs, taking advantage of our industry experience and unparalleled market insight.

WTW Benefits

Competitive salary | Annual leave (23 plus 13 flexible days) | Comprehensive benefits from day one | Bonus based on performance | Pension scheme | Healthcare allowance (capped €1,500.00) | Educational support | Life assurance | Charitable gift matching & fundraising | Group income protection | Share scheme | Employee assistance programme | Hybrid working (2 days per week) | Paid professional membership | Volunteer day.

Key Responsibilities:
• Perform the broking role for assigned clients, handling renewals and mid-term alterations with efficiency and friendliness
• Deliver best-in-class client service, meeting all client deadlines and expectations
• Develop an in-depth understanding of each client's business and culture
• Identify opportunities to enhance existing client accounts and drive growth
• Foster strong relationships with insurers to achieve mutually beneficial outcomes
• Adhere to company procedures for renewals and new business
• Maintain high standards of compliance and regulatory requirements
• Participate in projects and contribute to team success
• Provide technical support to colleagues and help resolve client-related issues
• Build relationships and collaborate with various teams across the organization

Requirements:
• Certified Insurance Practitioner (CIP) qualification
• Previous experience working in insurance or a related field
• Strong client advocacy skills
• Proven ability to take early responsibility and demonstrate initiative
• Passion for learning about the insurance industry and staying up-to-date with industry developments
• Hardworking, proactive, and adaptable individual with good problem-solving skills
• Excellent IT skills, including proficiency in Microsoft Office suite
• Strong interpersonal, organizational, analytical, and communication skills
• High accuracy and attention to detail in completing tasks

About Us:
Our organization is dedicated to providing exceptional insurance solutions to our clients. We strive to deliver personalized services that meet their unique needs, backed by our expertise and market knowledge. As an equal opportunity employer, we welcome applications from diverse candidates and aim to create an inclusive work environment.

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