Operations Team Lead

1 week ago


Dublin, Dublin City, Ireland beBeeLeadership Full time €45,000 - €60,000
Job Overview

We are seeking a high-performing champion to lead our operations team.

This role requires someone who thrives on ownership, precision, and team success. As an operations team lead, you will be responsible for leading and supporting a team of operations staff, working closely with client service managers and account managers.

Key Responsibilities:

  • Lead and support a team of operations staff, working closely with client service managers and account managers.
  • Own the end-to-end process of sales delivery: ensuring all sales are accurately processed onto Vodafone portals and managed through to connection and activation.
  • Champion operational excellence by maintaining high standards of accuracy, compliance, and speed.
  • Collaborate cross-functionally with sales, coaching, and support teams to ensure seamless execution and issue resolution.
  • Identify and implement process improvements to drive efficiency and performance.

Requirements:

  • A natural leader with a proactive, solutions-focused mindset.
  • Proven ability to multitask and thrive in a fast-paced environment.
  • Exceptional attention to detail and organisational skills.
  • Strong communication and interpersonal skills.
  • Proficiency in CRM systems and sales portals.

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