Support and Service Professional

5 days ago


Dublin, Dublin City, Ireland beBeeCustomerService Full time €27,000 - €29,700
Job Title: Support and Service Professional

As we experience significant growth, our team is seeking a highly organized Support and Service Professional to assist us during our peak period. This is an excellent opportunity to develop new skills and gain valuable experience.

This role involves providing administrative support to customers, ensuring timely resolution of queries while maintaining high standards of customer service. You will work closely with the team manager to meet strict deadlines and achieve personal targets.

Main Responsibilities:
  • Respond promptly to telephone, email, and online inquiries, resolving queries within set timeframes while delivering exceptional customer service.
  • Update customer information accurately, including bank details and payment dates.
  • Maintain and update master systems from multiple sources with precise data entry.
  • Process charges, refunds, and manual payments efficiently.
  • Manage daily reports and tasks effectively.
  • Foster collaboration with other departments to resolve queries on first contact.
  • Effectively manage workload and deliver tasks to a high standard.

We are committed to providing reasonable adjustments or accommodations for applicants. If you require assistance during the recruitment process, please let us know.

By submitting your application, you acknowledge that your personal data may be collected for recruiting and related purposes.



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