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Sales Team Coordinator Assistant
1 week ago
Our client is a leading garden design and build consultancy, dedicated to providing high-quality landscaping solutions for residential and commercial clients.
We strive to deliver exceptional service and transform outdoor spaces. This role is perfect for someone with experience in a garden centre, nursery, or a similar horticultural environment, with strong administrative skills.
Job Description:
This is an exciting opportunity to join our team as a Sales Team Coordinator Assistant and support the sales team with administrative tasks, customer inquiries, and order processing.
You will assist in maintaining accurate records, liaising with clients, and ensuring smooth day-to-day operations. You will also have the chance to develop a career within a dynamic and creative business focused on horticulture and garden design.Main Responsibilities:
• Process sales orders, invoices, and customer inquiries efficiently.
• Maintain accurate records of sales transactions and customer details.
• Provide administrative support to the sales and customer service teams.
• Liaise with clients regarding product availability, pricing, and delivery timelines.
• Help manage stock levels and coordinate with suppliers when necessary.
• Support the sales team in preparing quotes, proposals, and promotional materials.
• Ensure that all customer interactions are handled professionally and efficiently.
• Assist with general office duties, including data entry, filing, and answering phone calls.
• Contribute to improving sales processes and customer experience.
Requirements:
Previous experience working in a garden centre, nursery, or similar environment. Strong administrative and organisational skills. Excellent customer service and communication skills. Proficiency in Microsoft Office (Word, Excel, Outlook) and CRM software. Ability to work independently and as part of a team.