Hospitality Services Supervisor

4 days ago


Kenmare, Co Kerry, Ireland Sheen Falls Lodge Full time
Our Team

We are a dynamic and dedicated team at Sheen Falls Lodge, committed to delivering exceptional guest experiences and exceeding our own high standards. As an Accommodation Supervisor, you will play a key role in maintaining our reputation for excellence and contributing to the success of our team.

Responsibilities:
  • Supervise and coordinate the activities of the accommodation team, ensuring that all tasks are completed efficiently and effectively.
  • Collaborate with other departments to ensure seamless operations and excellent guest service.
  • Develop and implement effective procedures for maintaining high standards of cleanliness, organization, and guest satisfaction.
  • Monitor and report on key performance indicators, identifying areas for improvement and implementing changes as needed.
  • Provide training and coaching to team members, helping them to develop their skills and knowledge.
Requirements:

To be successful in this role, you will need:

  • Proven supervisory experience in an accommodation department, with a strong focus on guest service and satisfaction.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • A flexible and adaptable approach to workload and responsibilities, with a willingness to go above and beyond to meet the needs of our guests.
  • A valid, clean EU driving license.


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