Hospitality Operations Manager

5 days ago


Kenmare, Co Kerry, Ireland Park Hotel Kenmare Full time

Job Overview

Park Hotel Kenmare seeks an experienced and passionate Food and Beverage Supervisor to oversee daily operations in our luxurious establishment. As a key member of the food and beverage team, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of service and quality.

This role requires a hands-on leader who can inspire and motivate a team while upholding luxury brand values. If you have a passion for fine dining and excellent customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Supervise and coordinate all food and beverage operations in our Landline restaurant, bar, Garden Rooms, and room service.
  • Ensure consistent delivery of five-star service and exceed guest expectations.
  • Assist in training and mentoring food and beverage staff.
  • Maintain high standards of hygiene, safety, and sanitation.
  • Collaborate with the culinary team to ensure seamless service and menu knowledge.
  • Handle guest inquiries, concerns, and special requests with professionalism and efficiency.
  • Maintain inventory control and ensure efficient stock management.
  • Enforce compliance with health and safety regulations and company policies.
  • Conduct regular team briefings and training sessions to enhance service excellence.
  • Assist in planning and executing special events.

Requirements:

  • Previous experience in a supervisory role within a four or five-star hospitality environment preferred but not essential as all training will be provided.
  • Strong leadership and interpersonal skills.
  • Excellent knowledge of food and beverage service, fine dining etiquette, and industry trends.
  • Wine knowledge is a definite bonus.
  • Strong problem-solving skills and ability to perform under pressure.
  • Excellent communication and customer service skills.
  • Ability to manage a diverse team and foster a positive work environment.
  • Flexibility to work evenings, weekends, and holidays as required.


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