Hotel Reservations Coordinator

2 days ago


Dublin, Dublin City, Ireland beBeeHospitality Full time €40,000 - €60,000
Job Description:

The Reservations Manager is a pivotal role at our hotel, ensuring seamless operational efficiency and collaboration with the wider hotel team.

  • Manage customer reservations and inquiries efficiently via phone and email.
  • Develop and implement comprehensive training programs for the reservations team to meet service standards in telephone etiquette, written correspondence, and genuine customer care.
  • Train the reservations team on optimal systems usage.
  • Leverage revenue management strategies to maximize room and revenue sales.
  • Analyze forthcoming business trends regularly.
  • Provide timely reporting as required.
  • Offer ongoing support to the hotel team, maintaining regular communication with other departments.
Key Responsibilities:

This position requires an organized individual with excellent communication skills, able to work effectively in a fast-paced environment.



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