Client Service Manager

4 days ago


Dublin, Dublin City, Ireland hello AG Full time
Job Description
As a Client Care Coordinator at Platinum Homecare, you will play a crucial role in ensuring the smooth operation of our care services. Your responsibilities will include:
  • Coordinating care assistants' schedules on a daily basis.
  • Addressing any operational issues arising from customer care calls.
  • Ensuring all clients have a permanent care team assigned to them.
  • Dealing with scheduling queries and responding accordingly.
  • Providing emergency cover until 10am the next working day.


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