Business Development Manager

5 hours ago

Shannon, Ireland beBeeCustomer Full time €45,000 - €55,000

Job Role Summary

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An exciting opportunity has arisen for an experienced Account Manager to join our team. As a key player in driving customer satisfaction and growth, you will be responsible for overseeing order placement and execution with production units, handling escalated customer queries, and managing complaints. Your excellent communication skills, both written and verbal, will enable you to build strong relationships with customers, develop annual budgets, and plan capacity. You will also be responsible for hosting regular performance reviews and taking on special projects to drive operational excellence.

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Key Responsibilities:

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  • Oversight of order placement and execution with relevant production units">
  • Escalated customer query handling and complaint management">
  • Building long-term relationships with customers through effective communication and issue resolution">
  • Developing annual budgets and planning capacity">
  • Hosting regular performance reviews with customers">
  • Taking on ad hoc special projects to drive operational excellence">
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Requirements:

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We are seeking a highly skilled individual with a minimum diploma or degree in a business or engineering discipline, preferably with 3+ years of experience in customer-related roles. Experience in the aviation industry is advantageous, as is solid proficiency in IT systems such as MS Office/Teams and ERP systems. Strong diplomacy and negotiation skills, along with the ability to make decisions and work systematically, are essential for this role.

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Benefits:

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This role offers a competitive salary of €45-€55,000, plus a range of benefits including health insurance, life assurance, and educational assistance. A hybrid working arrangement is available after 6 months, allowing for flexibility and work-life balance.

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About Us:

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We are a reputable employer with a great working environment and a commitment to employee satisfaction. Our company values include a focus on customer service, teamwork, and continuous improvement.

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