
French Language Specialist
2 days ago
Are you an expert in the French language and localisation? Do you have a passion for creating culturally relevant content that drives business results?
Job Description:We are seeking a highly skilled French language specialist to join our team. As a key member of our team, you will be responsible for localising our French-language domains and assisting French customers.
Responsibilities:- Content Localisation: Localise all website copy, including product descriptions and new features, with translations, measurements, cultural references etc, using a range of internal tools.
- Cultural Relevance: Ensure that key touchpoints including the Homepage and Top Navigation are seasonally and culturally relevant.
- Digital Marketing: Localise onsite top landing pages and experiences, and optimise for organic traffic, including keyword research and the creation of SEO copy.
- Customer Support: Provide language support in creation or optimisation of SEM paid search campaigns.
- Marketing Execution: Schedule calendared discounts, and adapt for the local market.
- Communication: Localise & QA marketing emails and new or updated trigger/canvas campaigns.
- Language Enquiries: Assist the Customer Care team by answering French language enquiries.
- Documentation: Maintain French language Zendesk articles so they are up to date and accurate.
- Competitor Research: Monitor 3rd-party review sites, responding to or escalating issues when needed.
- Team Collaboration: Complete local competitor research on pricing, marketing campaigns etc.
- Additional Responsibilities: Support all other teams with French language support when required.
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French Language Specialist
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French Language Specialist
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