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Automotive Service Professional

3 weeks ago

Loch Garman, Loch Garman, Ireland beBeeService Full time €38,000 - €55,000

Are you a skilled professional looking to excel in the automotive industry? We have an exciting opportunity for a Service Advisor role.

Job Description:

We are seeking a highly organized and customer-focused individual to join our team as a Service Advisor. As a key member of our after-sales team, you will be responsible for ensuring that our customers receive exceptional service and support throughout their vehicle servicing experience.

  • Create appointments for customers and provide a warm welcome upon arrival
  • Effectively allocate vehicles to technicians and communicate with customers throughout the service process
  • Prepare clear and concise invoices outlining procedures carried out and spare parts required
  • Manage phone bookings and maintain a daily diary to ensure seamless operations
  • Collaborate closely with the spare Parts department to guarantee correct parts are identified and ordered
  • Keep customers informed of technical updates and ensure all documentation is finalized before end-of-day reports are compiled
Requirements:
  • Excellent communication skills, both face-to-face and over the phone
  • Strong organizational skills and ability to upsell to customers
  • Proficient computer skills to meet customer and management team requirements
What We Offer:
  • Opportunities for career advancement through training and experience
  • A chance to develop leadership skills within the organization or wider industry
  • Transferable skills applicable to various occupations