Cloud Adoption Specialist
4 days ago
At Amazon, we're looking for a Cloud Adoption Specialist to support our customers' creative and transformative spirit of innovation across all technologies. This is an exciting opportunity to work with customers as a trusted advisor and have a direct impact on how they gain the most value from AWS services and cloud technology.
We continue to rapidly expand our Enterprise Support organization by averaging 30% - 40% revenue growth per year. As a Cloud Adoption Specialist, you'll develop your technical, consulting, operational, and leadership skills while working with talented cloud technologists and expanding your knowledge of AWS products.
The Cloud Adoption Specialist is the centerpiece of value to our Enterprise Support customers, working alongside the broader dedicated account team. Key job responsibilities include developing trusting relationships with customers, understanding their business needs/drivers, reviewing service disruptions, and providing monthly/quarterly metrics.
BASIC QUALIFICATIONS* Experience with operational parameters and troubleshooting for two of the following technical domains: Compute/ Storage/ Networking/ CDN/ Databases/ DevOps/ Big Data and Analytics/ Security/ Applications Development in a distributed systems environment.
* Working with engineering/technology teams for large customers or a major segment of a large entity in the Public Sector, Enterprise or Start-up industry.
* Fluency in both written and spoken German.
PREFERRED QUALIFICATIONS* Internal enterprise or external customer-facing experience as technical lead.
* Professional oral and written communication skills, presenting to an audience containing one or more decision maker(s).
* Experience in operational services or support environment (Note: this is not a 24x7 on call operations role).
* Experience engaging management stakeholders on technical, operational or business strategic decisions.
* Experience with AWS services and/or other cloud offerings.
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