AI Data Expert

2 weeks ago

Dublin, Dublin City, Ireland beBeeDataAnalyst Full time €45,000 - €60,000

As a key member of our team, you will play a critical role in investigating and resolving reported issues, enforcing clients' Terms of Use, and gathering insights to improve the user experience.

Your Key Responsibilities:
  • Investigate and resolve reported issues via ticketing system
  • Enforce clients' Terms of Use by monitoring reports of abuse
  • Stay knowledgeable about client products and community standards
  • Utilise market insights to improve support for users
  • Gather and analyse data to develop solutions for improved user experience
  • Recognise trends and escalate issues outside company policy to the global team
  • Identify inefficiencies and suggest solutions
Required Skills & Competences:
  • Strong personal resilience and ability to operate in pressured environments
  • Excellent interpersonal skills and communication skills
  • High adaptability and positive approach to challenges
  • Able to make decisions, prioritise, solve problems, and work as part of a team
  • Effective time management and prioritisation skills
  • Able to consistently hit KPIs on time
Language Skills:
  • Fluent in Ukrainian (C1-C2) with in-depth understanding of culture and social trends
  • Advanced level of English (C1)

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