Exceptional Leadership Opportunity

24 hours ago

Kerry, Ireland beBeeLeadership Full time €40,000 - €50,000
Job Title: Front Office Manager

We are seeking a highly skilled and experienced Front Office Manager to join our team. As the front line of our hotel, you will be responsible for ensuring that every guest has a seamless and memorable experience.

This role is ideal for someone with 3+ years of experience as a Front Office Manager in a 4* or 5* hotel environment. You will have a proven track record of managing a reception/reservations team and possess excellent leadership and communication skills.

Key Responsibilities:

  • Manage the day-to-day operations of the reception/reservations department.
  • Lead a high-performing team to deliver exceptional customer service.
  • Develop and implement strategies to improve efficiency and productivity.
  • Maintain accurate records and reports to ensure compliance with hotel policies.
  • Collaborate with other departments to achieve business objectives.
  • Stay up-to-date with industry trends and best practices.

Requirements:

  • 3+ years of experience as a Front Office Manager in a 4* or 5* hotel environment.
  • Proven track record of managing a reception/reservations team.
  • Excellent leadership and communication skills.
  • Commercially and customer-focused with absolute attention to detail.
  • Able to work on own initiative and equally able to work as part of the overall hotel management team.
  • Proficient with Office Suite, Opera or Hotsoft, Hotel booking engines and CRMS.

What We Offer:

  • A competitive salary package.
  • Free parking and meals on duty when working.
  • A bonus structure based on performance.
  • Accommodation can be provided if needed.
  • Other benefits to be discussed during interview stage.

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