
Retail Leadership Professional
1 week ago
Job Opportunity
">We are seeking an experienced retail professional with a proven track record in leadership roles to drive operational excellence and customer engagement. The successful candidate will possess excellent leadership skills, be able to step up and lead with warmth and empathy, and have a passion for delivering exceptional customer experiences.
- Operational Excellence: Drive operational excellence by ensuring adherence to processes, regulations, and KPIs while analysing and improving results.
- Customer Engagement: Ensure customers' experiences are enriched with personalised advice and uphold a welcoming, tidy store atmosphere that reflects our commitment to providing a positive and memorable shopping experience.
- Leadership: Empower team growth and success through supportive leadership, training, and a culture of trust and respect. Champion engagement and continuous learning ensuring every team member thrives and contributes to shared success.
- Merchandising and Inventory: Curate an enticing shopping experience with impeccably stocked shelves, use of correct planograms, and accurate inventory management.
- Brand Integrity: Ensuring animals entrusted to us are well cared for at all times, and animal welfare comes first.
Requirements:
- Experienced retail professional with a minimum of 1 year experience in leadership roles.
- Able to lead with warmth and empathy, ensuring smooth operations even in the manager's absence.
- Hunger for growth, eagerness to learn, and eventually lead as one of our future leaders.
- Possess customer service passion, organisational strength – ensuring every customer experience is exceptional.
- Strong communication skills and commitment to company values required.
Benefits:
- Competitive salary.
- KPI related bonus.
- Certified Great Place to Work.
- Employee discounts.
- Paid leave (sick, annual, bank holidays, maternity/paternity).
- Refer a friend scheme.
- Advancement opportunities.
- Community environment promoting animal welfare.
- Education and training programmes.
- Annual leave increasing to 23 days.
- Employee assistance programme.
- Cycle to work scheme.
- Free uniform.
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