Chief Claims Director

6 days ago


Dublin, Dublin City, Ireland beBeeClaims Full time €90,000 - €121,000
Senior Claims Leader Opportunity

This is a leadership role that involves directing a team of claims professionals, managing key broker and corporate accounts, and ensuring smooth client-focused claims operations.

The ideal candidate will have a solid management background in claims or commercial insurance, with a proven record of handling broker or corporate client relationships. They will also have experience developing and motivating large teams (15+ people) and excellent communication and influencing skills.

Key responsibilities include:

  • Directing a team of approximately 20 claims professionals across Dublin and an outsourced service provider.
  • Acting as the main contact for priority brokers and large commercial clients, resolving issues quickly and maintaining strong service levels.
  • Building long-term relationships through ongoing communication and client visits.
  • Tracking performance standards and reporting outputs to maintain accuracy and consistency.
  • Driving innovation and efficiency, particularly around digital tools and simplified claims handling.
  • Contributing to wider divisional planning with senior management, ensuring competitive positioning in the market.
  • Creating an open and collaborative culture within the team, encouraging feedback and accountability.
  • Leading projects aimed at reducing administration and improving the overall broker and client journey.

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