Business Development Manager

4 days ago


Dublin, Dublin City, Ireland CPL Full time
Job Overview

CPL is seeking a highly skilled and experienced Team Leader to join our team. As a key member of our management team, you will play a vital role in delivering tailored BPO solutions to our clients.

Responsibilities
  • Serve as the primary contact for all HR and employee-related matters within the team.
  • Oversee scheduling and resource planning, including the approval and management of leave requests.
  • Handle all onboarding documentation for access permissions, provisioning, and related tasks.

The ideal candidate will have prior experience in successfully handling a fast-paced, high-pressure role within a dynamic and evolving business environment. They should be client-focused, enthusiastic, courteous, assertive, and driven to take ownership of both customer interactions and issue resolution.

Requirements
  • Minimum of 1 year of experience in a Team Leader, Supervisory, or Managerial role within a multinational or call center environment.
  • Strong written and verbal communication skills.
  • High attention to detail and a passion for problem-solving.


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