Client Experience Coordinator

2 days ago

Dublin, Dublin City, Ireland beBeeAnalyst Full time €45,000 - €75,000
Key Roles and Responsibilities:

This role will support activities associated with closing clients into HarbourVest's various commingled fund strategies, working closely with investments, sales, marketing, compliance, legal / regulatory, tax, accounting, and custom solutions.

  • Support in coordination of individual efforts across the firm to bring all parties together to build an optimal and efficient process and overall client experience
  • Work closely with the Client Onboarding team members to complete the processes according to planned timelines and manage priorities across different stakeholders
  • Develop working relationships with internal and external partners to keep informed about all upcoming activity by clarifying current statuses, expectations, monitoring risks, and ensuring engagement as schedules change
Required Skills and Qualifications:

The ideal candidate is someone who has a proven track record to prioritize multiple and often challenging priorities, strive to decisions, and deliver results consistently. They should have excellent communication skills, both written and verbal, strong work ethic; genuine passion for excellence and constant improvement, excellent client service orientation, strong problem-solving and analytical skills, ability to work across multiple teams and different levels of seniority and willingness to work independently as well as part of a team.

  • Proven track record to prioritize multiple and often challenging priorities, strive to decisions, and deliver results consistently
  • Excellent communication skills, both written and verbal
  • Strong work ethic; genuine passion for excellence and constant improvement
  • Excellent client service orientation
  • Strong problem-solving and analytical skills
  • Ability to work across multiple teams and different levels of seniority and willingness to work independently as well as part of a team
Benefits:

The successful candidate will be encouraged to grow and thrive in a collegial environment that values diversity and innovative thinking. We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences optimizes the potential of both the individual and the firm.

  • Collegial environment that values diversity and innovative thinking
  • Environment of inclusion that promotes mutual respect among all employees
  • Commitment to foster an environment of inclusion

HarbourVest is an equal opportunity employer and we welcome applications from diverse candidates. We offer a hybrid work arrangement, which translates to 3 days minimum per week in the office. The position requires a Bachelor of Arts or Science (BS/BA) or equivalent experience and at least 2 years' experience in financial services preferably in private equity. We partner strategically and plan our offerings innovatively to provide our clients with access, insight, and global opportunities. We are seeking a Client Onboarding Analyst to assist with the fund closing processes by coordinating individual efforts across the firm.

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