
Administrative Professional
9 hours ago
Service Support Administrator
Job Description:We are seeking a skilled and organized Service Support Administrator to join our fast-growing team. This role involves providing excellent customer service, managing schedules, and performing administrative tasks with a high level of professionalism.
Key Responsibilities:- Answer incoming calls promptly and professionally, and transfer them to the relevant person or department.
- Assist with scheduling queries and planning of schedules.
- Action requests from various departments.
- Carry out ad hoc administrative and office functions as needed in a professional and efficient manner.
- Liaise effectively and enthusiastically with colleagues on everything relevant to the success of the business across Ireland.
- Share the on-call phone.
- Meet and exceed all Key Performance Indicators.
- Ensure that Health and Safety policies and procedures are always applied - a safe working environment is our priority.
- Ensure compliance with the Data Protection Act (and any subsequent revisions) in relation to HSE, Client, and Care Records.
- Solid knowledge of IT, PC skills, and reporting.
- Excellent interpersonal skills.
- Well organized, innovative, and process and deadline driven.
- An ability to make a difference.
- One Touch experience is an advantage but training will be given.
- Career Development opportunities that a start-up can offer, if you wish to grow and develop with us.
- Training / Continued Personal Development (CPD) provided.
- Competitive salary based on experience.
- Social Events.
- Supportive work environment.
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