
Unlock Exceptional Guest Experiences
4 days ago
This role offers an outstanding opportunity to deliver exceptional guest experiences by exceeding their expectations. Key responsibilities include greeting guests in a professional and friendly manner, providing assistance with luggage, driving guests to their destination, and delivering messages and parcels.
The Guest Experience Specialist will also collaborate with other departments to provide a 5-star service, adhering to hotel procedures and promoting the surrounding area.
Maintenance of high standards of presentation and cleanliness in public areas is essential for this role.
Candidate RequirementsTo succeed in this position, excellent communication skills, both verbal and written, are required, as well as strong customer focus skills and a positive attitude towards work.
Prior experience in a similar role or the hospitality industry would be advantageous but is not compulsory.
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