Administrative Support Specialist

5 days ago


Kilkenny, Kilkenny, Ireland Upmc Ireland Full time
Job Description:

The role of the Ward Clerk is to provide administrative support to the Day Services Area, including the Day Surgery Unit and First Floor. This involves assisting nursing and medical staff in the smooth day-to-day running of the ward area.

Main Responsibilities:
1. Meet and greet patients and visitors, maintaining a welcoming atmosphere.
2. Ensure effective communication with the nurse in charge on a daily basis.
3. Handle telephone calls professionally and efficiently, directing them to relevant personnel as needed.
4. Coordinate admissions from reception when requested, ensuring accurate entry into iSoft.

Medical Chart Management:
1. Maintain patient medical notes, following up on reports and filing test results accordingly.
2. Manage charts for patients undergoing surgery, ensuring availability of necessary documents.
3. Protect patient confidentiality by adhering to hospital policies.
4. Retrieve and return patient records, X-rays, and blood results as required.

Office Management Duties:
1. Perform reception duties, organizing non-clinical areas such as the nurses' station.
2. Ensure adequate stationery supply for the clinical team.
3. Coordinate photocopying, printing, and faxing tasks.
4. Distribute post and redirect mail as necessary.

Personnel:
1. Familiarize yourself with hospital uniform policies and maintain a professional appearance.
2. Be prepared to work in other areas of the hospital as needed, supporting patient care.
3. Comply with organizational values, prioritizing quality and safety.

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