IT Infrastructure Specialist

1 day ago

Dublin, Dublin City, Ireland beBeeDatacenter Full time €87,892 - €118,369
Job Overview

This role focuses on data center, server, and network hardware maintenance and deployment. The successful candidate will troubleshoot hardware issues and manage infrastructure builds under tight deadlines.


Key Responsibilities
  • Daily Operations: Resolve server, network hardware, and infrastructure issues to ensure smooth data center operations.
  • Infrastructure Builds: Participate in the deployment of large-scale infrastructure projects with strict timelines.
  • Cable Troubleshooting: Diagnose and resolve connectivity problems related to copper or fiber cabling for efficient repairs.
  • Technical Communication: Deliver clear technical information, particularly in configuring and troubleshooting complex systems.
  • Customer Support: Utilize internal ticketing systems to efficiently manage and resolve technical issues while providing excellent customer service.
  • Hardware Repairs: Identify and troubleshoot server hardware issues, including component replacements for malfunctioning parts.
  • Equipment Management: Handle the receiving, tracking, and deployment of server and network hardware.
  • Spare Parts Control: Monitor and manage on-site spare parts inventory to ensure availability and organization.
  • Installation & Racking: Perform racking, cabling, and installation of both server and network infrastructure; coordinate additional services as needed.
  • Process Improvement: Follow established processes to enhance system stability and performance.
  • Documentation Updates: Use DCIM and power management tools to update port maps, rack layouts, and asset records.
  • Policy Compliance: Ensure compliance with all applicable policies and procedures within the data center environment.
  • Solution Implementation: Deploy infrastructure solutions that support business growth while mitigating risks and maintaining scalability.
  • Cross-Department Collaboration: Work collaboratively across different teams and departments to align infrastructure with broader business objectives.
  • Maintenance & Repairs: Conduct routine maintenance and physical part replacements for servers and network infrastructure.

As a key member of our team, you will be responsible for ensuring the smooth operation of our data centers, collaborating with various stakeholders, and implementing process improvements to enhance overall efficiency.

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