Client Relationship Manager

2 weeks ago

Dublin, Dublin City, Ireland beBeeRetention Full time €45,000 - €65,000

At Global Payments, our team is driven by passion for success and a commitment to delivering best-in-class payment technology and software solutions. Our mission is to help businesses grow with confidence and achieve amazing results.

The role of Retention Advisor is key to this mission. As a seasoned professional in client relations, you will be responsible for managing a portfolio of clients and ensuring that they remain satisfied with our services. This will involve proactive and reactive retention processes, including regular communication with customers via phone and email.

Key responsibilities include:

  • Managing all price plan migrations from customer requests
  • Responding to customer requests for information and assisting customers who are experiencing issues or are unhappy
  • Maintaining existing client records in accordance with company policies, including call notes, scheduled client interactions, contact information, and other relevant client details
  • Developing knowledge of current product/service portfolio as well as changes and developments within the payments industry

To succeed in this role, you will need to have a proven track record of achieving retention targets and demonstrated sales experience. You should also possess advanced problem-solving skills, be an effective listener and communicator, and be proficient in Microsoft Office, specifically Excel.

We are an equal opportunity employer and welcome applications from candidates who share our values. If you are a motivated and experienced professional looking for a challenging role, please apply now.

Besides your skills and qualifications, we value your ability to build long-lasting relationships with clients. You will work closely with our team to develop strategies that drive business growth and improve customer satisfaction.

Preferred qualifications include:

  • Proven track record of achieving retention or sales targets
  • Sales/retenion experience, cold calling sales experience, demonstrated successful performance in previous sales job

Jobplexity - Works on assignments that are routine to moderately difficult, requiring some decision in resolving issues or in making recommendations. Supervision - Normally receives little instruction on daily work, general instructions on newly introduced assignments. Decision Maker - Advanced ability to be an effective problem solver and act quickly to resolve issues. Soft Skills - Proficient in Microsoft office, specifically excel. Previous experience with Google Sheets also preferred Communication - Effective listener and communicator who is able to establish long lasting customer relationships.

  • Client Relationship Manager

    1 day ago

    Dublin, Dublin City, Ireland beBeeAccountManagement Full time €50,000 - €80,000

    Unlock Career OpportunitiesThis is an exciting chance for driven individuals to deliver exceptional solutions and build long-term relationships with clients.Main ResponsibilitiesProactively manage client portfolios and serve as the primary point of contact.Identify opportunities for growth, upselling, and cross-selling services and products.Maintain strong,...

  • Client Relationship Manager

    3 weeks ago

    Dublin, Dublin City, Ireland ICON Clinical Research Ltd Full time

    Client Relationship Manager ICON plc is a world-leading healthcare intelligence and clinical research organization.We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.Client Relationship Manager - ICON Laboratories Location: Farmingdale NY...

  • Client Relationship Manager

    2 weeks ago

    Dublin, Dublin City, Ireland beBeeclient Full time €45,000 - €60,000

    Job OverviewYour primary objective as a Client Management Specialist is to foster successful relationships with clients and drive business growth in a strategic manner.Manage daily client interactions to ensure account objectives are met within established standards.Oversight of comprehensive project management for client campaigns, from setup to analysis of...

  • Client Relationship Manager

    2 weeks ago

    Dublin, Dublin City, Ireland ICON Clinical Research Full time

    Client Relationship ManagerICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.Client Relationship Manager - ICON LaboratoriesLocation: Farmingdale NY or...

  • Client Relationship Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Are you passionate about digital marketing and fluent in English and one of Nordic languages (Danish, Norwegian or Swedish)?We're currently hiring both entry-level and experienced professionals to join a global professional services company in Dublin, Ireland.You'll be representing one of the leading social media platforms—famous for its visual discovery...

  • Client Relationship Manager

    3 weeks ago

    Dublin, Dublin City, Ireland CPL Full time

    Interested in digital marketing? Fluent in English and one of Nordic languages (Danish, Norwegian or Swedish or Finnish)?We're currently hiring both entry-level and experienced professionals to join a global professional services company in Dublin, Ireland. You'll be representing one of the leading social media platforms—famous for its visual discovery and...

  • Client Relationship Manager

    2 weeks ago

    Dublin, Dublin City, Ireland CPL Full time

    Are you passionate about digital marketing and fluent in English and one of Nordic languages (Danish, Norwegian or Swedish)?We're currently hiring both entry-level and experienced professionals to join a global professional services company in Dublin, Ireland. You'll be representing one of the leading social media platforms—famous for its visual discovery...

  • Client Relationship Manager

    23 hours ago

    Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Are you passionate about digital marketing and fluent in English and one of Nordic languages (Danish, Norwegian or Swedish)?We're currently hiring both entry-level and experienced professionals to join a global professional services company in Dublin, Ireland.You'll be representing one of the leading social media platforms—famous for its visual discovery...

  • Portfolio Manager

    2 weeks ago

    Dublin, Dublin City, Ireland beBeeClient Full time €60,000 - €70,000

    Job DescriptionThe Client Services Manager will oversee the delivery of transfer agency services to a portfolio of clients, ensuring seamless operations and exceptional service levels.Responsibilities include managing daily client interactions, resolving operational issues promptly, and maintaining strong relationships with key stakeholders.The successful...

  • Institutional Client Relationship Manager

    19 hours ago

    Dublin, Dublin City, Ireland beBeeInstitutionalClientService Full time €45,000 - €63,000

    Job TitleWe are seeking a skilled professional to join our team as an Institutional Client Service Manager. This role will involve providing exceptional client service, managing client relationships, and ensuring seamless onboarding processes.