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Leading Customer Experience Roles

2 weeks ago


Cork, Cork, Ireland beBeeCustomer Full time €40,000 - €48,000
Senior Customer Service Manager

As a key member of our team, we are looking for individuals who can deliver exceptional customer service and drive operational excellence in our stores.

Key Responsibilities
  • Act with a customer-first attitude and build meaningful connections with customers to create a loyal and engaged customer base.
  • Execute store operations during scheduled shifts, ensuring seamless execution of opening and closing duties as assigned.
  • Provide high-quality beverages, whole bean, and food products consistently by adhering to recipe and presentation standards.
  • Maintain health, safety, and sanitation guidelines for all products to ensure a safe working environment.
  • Create a positive learning environment by providing clear, specific, timely, and respectful coaching and feedback to partners on shift.

We are seeking individuals with excellent communication skills and a real passion for delivering outstanding customer experiences. Previous experience in a similar role is highly valued but not essential. If you think you have the skills and attitude to succeed, send us your CV and a cover letter detailing your relevant experience and why you'd be a great fit for this position.