Growth Oriented Customer Experience Lead

7 days ago

Cork, Cork, Ireland beBeeCustomerExperience Full time €45,000 - €58,000
Key Account Growth Specialist

At the forefront of a rapidly evolving market, you will play a pivotal role in cultivating meaningful relationships with potential customers. Your exceptional communication skills and innate ability to empathize with clients will be instrumental in driving sales growth through effective lead generation strategies.

Primary Responsibilities:
  • Proactively engage with customers to identify potential leads and create a pipeline of prospects.
  • Deliver personalized customer experiences by understanding client needs, addressing their queries, and promoting the test drive experience.
  • Develop and implement successful lead capture strategies during events, ensuring maximum engagement and conversion opportunities.
  • Ensure accurate and complete lead data, updating client profiles with relevant information obtained during interactions.
  • Collaborate with cross-functional teams to align strategies, share insights, and contribute to the overall improvement of the lead capture, sales processes, and product proposition.
Requirements:
  • Exceptional interpersonal skills with a natural ability to build rapport and engage with customers.
  • Strong knowledge or willingness to learn products, including vehicles, solar panels, and energy storage solutions.
  • Ability to communicate complex information in an easy-to-understand manner.
  • Previous experience delivering excellent customer service.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • A passion for accelerating the world's transition to sustainable energy.

If you are driven by a desire to make a positive impact and possess a strong passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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