Sales Account Manager
1 week ago
Company Overview
TN Ireland is a leading provider of electronic signature solutions. Our platform enables businesses to accelerate their agreement processes and simplify their lives.
What You'll Do
You will be responsible for driving new logo acquisition and developing opportunities across various industry verticals. You will create a territory plan to prioritize time investment across prospects and customers, manage an active pipeline of new logo opportunities, and ultimately exceed monthly/quarterly quota.
This is a high-impact hunter position that requires adaptability, a strong ability to collaborate with internal teams and partners, and excellent communication skills.
Responsibilities
- Sales Engagement: Deliver programmatic engagement with existing clients to develop and maintain relationships while uncovering additional use cases and opportunities to position the broader DocuSign agreement cloud.
- Opportunity Qualification: Qualify sales opportunities based on DocuSign's sales methodology and metrics, including client fit and success criteria.
- Presentation and Upselling: Present and recommend DocuSign products, services, and partner solutions to expand the solution beyond the functionality introduced during the implementation process.
- Customer Onboarding: Process sales orders and facilitate customer onboarding.
- Relationship Management: Manage customer needs for engagement with other DocuSign resources, such as professional services, training, product management, and marketing.
- Event Participation: Enlist customers to participate in or speak at DocuSign and partner events.
- Reporting and Forecasting: Provide accurate, timely reports and forecasts as needed for management.
- Knowledge Development: Develop and maintain sophisticated knowledge of DocuSign's products and services.
- Account Information Management: Maintain current and accurate account information, leads, and follow-ups for assigned clients in the CRM database.
- Customer Advocacy: Manage overall customer loyalty and serve as an internal advocate and escalation point to clients.
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