
Retail Market Expansion Leader
2 days ago
The Role
OverviewWe are seeking an experienced Retail GTM Senior Manager to lead our EMEA retail strategy. The successful candidate will report to global Retail & Hospitality leadership and collaborate with industry teams to adapt our solutions for the EMEA retail market.
This is a challenging role that requires strong business acumen, sales management experience, and knowledge of the payments space.
Responsibilities- Develop a customer-focused pipeline by educating executives on our solutions and partnering with account teams to advance the pipeline.
- Advance the pipeline by infusing industry expertise into account strategy and building relationships with key buying center executives.
- Lead priorities with select top partners to support industry leadership positioning, enablement, and customer development.
- Analyze global retail trends, opportunities, and needs, using data to influence and drive results.
- Develop an integrated sector/geo strategy and partner with product/marketing/sales enablement to align strategies.
All while driving impact in the retail market and updating reports on opportunities and key pursuits.
Qualifications- A minimum of 12 years of sales & sales management experience in the disputes and payments space with proven success in guiding strategy, operations, and day-to-day functions.
- Strong knowledge of the payments space, ability to collaborate with internal/external teams for successful integrations, and knowledge of chargebacks and issuer management.
- Proven pipeline management with a consultative sales approach and track record of YoY growth in payments & disputes.
- Ability to develop trusted advisor relationships with customers and sales organizations and influence senior leaders and multiple teams on strategy and engagement.
- Excellent written, presentation, and verbal communication skills, including the ability to produce thought leadership content for an international audience.
- Resourceful, self-motivated, and able to prioritize in a dynamic, high-growth environment and agile in a matrix organization.
- Bachelor's and/or Master's degree or equivalent experience in business, finance, technology, or related fields.
Work Personas: flexible, remote, or in-office. Eligibility may be checked via distance to the nearest ServiceNow office.
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